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Pre Sales Questions
Can I have Warez, Appz, Serialz and or commercial software on my homepage?
No! If we find them in your directory or links to them, your entire account will be subject to...
Can I host an XXX/adult sites?
We do NOT host pornography/XXX websites that contain galleries or video media files. Any content...
Can I order even though I do not live in the US?
YES, you can still order with us. We can host all international domain names and also we accept...
Can I resell space within my own account?
Do I need a static/dedicated IP address?
Dedicated IP's are useful if you want to use microsoft frontpage to publish your website before...
Do you offer Server Side Includes (SSI)?
Server Side Includes (SSI) is enabled on all of our servers. You just need to be sure that you...
Do you offer unlimited bandwidth?
Yes. We offer unlimited bandwidth.
How do I move my forum or database here?
You can create a backup of it at your old host or, if your old host has phpMyAdmin installed, you...
I've seen web hosting cheaper than yours, what's the deal?
Be wary of some providers that claim to give you everything for a few dollars per month. What...
Ok, I'm convinced, how do I transfer my domain name to you without downtime?
To avoid downtime, please follow these procedures: 1) Sign up an account using our online order...
What happens if I exceed my allocated bandwidth?
You will receive an automatic e-mail message warning you that you have reached 80% of your...
What software do you run?
We run the latest stable versions of RedHat Linux with the latest stable build of Apache, PHP,...
Which platform of operating system do your servers use?
Our servers use RedHat Linux and Apache Web Server, the best and the most reliable Internet...
Why don't you offer phone support?
We prefer support requests to come through our ticketing system or email for a variety of...
Will I be able to check my emails when I am away from my home/office computer?
Yes, we provide all our customers with their own web mail access. What this means is...
Will you place any ads on my site?
Not at all. We do not place any advertisements on your site whatsoever. No banners, no annoying...
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